Terms of service

SHAPI provides a digital interface for supported payments. Service availability depends on configured providers and their networks.

Payments

Only confirmed transactions are treated as successful. Pending transactions may require provider reconciliation before a final state is available.

Wallets

Where wallet functionality is enabled, underlying funds are held by the configured licensed provider, not by SHAPI as a bank.

Refunds and reversals

Eligibility depends on the verified transaction state and provider response.